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Is your box office cash only?

Yes, our box office is cash only. You can purchase tickets in advance with a credit card using our website. We have an ATM located inside of our venue if you need to withdraw funds. Our bars accept cash and credit cards.

Where are you located?

We are located at: One Cannery Row Nashville, TN. 37203

How many tickets do you put aside when a show is sold out?

When a show sells out here, that means we have no additional tickets whatsoever. From time to time, some tickets that have been held back will be released to the public. We announce those ticket releases through our Twitter account @mercylounge, so be sure to follow us there.

When I tried to purchase tickets online, it said TICKETS NO LONGER AVAILABLE. Does this mean the show is sold out?

Most of the time, yes. We make every effort to indicate on our website that a show is sold out, if that is the case. In most scenarios, the event listing will be prefaced with “SOLD OUT” or “Off Sale” before the name of the performers and the purchase ticket link will be removed.

Do I have to show ID to get in?

Yes. Unless the event is specifically listed as ”ALL AGES”, you must show a VALID, GOVERNMENT-ISSUED PHOTO ID to enter. There are no exceptions to this policy.

How much are your drinks?

That depends. We offer a full bar in Mercy, High Watt and Cannery with an ample selection of beer, wine and spirits. The prices of our beverages generally start at $3 and go up from there.

Where can I buy advance tickets, in person?

Our box office currently only sells tickets once doors have opened for that evening’s shows; however we have two retail outlet box office locations in Nashville where you can purchase tickets to most of the concerts held at Mercy Lounge, Cannery Ballroom and The High Watt.

Those locations are Grimey’s New & Preloved Music (in East Nashville at their new location on Trinity Lane) and The Groove Record Shop (in East Nashville on the corner of Main St. & Calvin)

Can I come pick up my will call tickets anytime on the day of the show?

Tickets are available for pick up after doors open for the show, typically one hour before the listed show time.

How do I get booked at Mercy Lounge?

You can contact our booking agents via email. All pertinent contact info is located on our Contact page. Electronic Press Kits are welcome, but please keep in mind that we receive many, many requests for booking on a daily basis. If your band is appropriate for Mercy Lounge, rest assured that we will get back in touch with you.